Frequently Asked Questions

What is average?

'Average' is a condition applied to most insurance policies to cover instances of underinsurance. If the sum to be insured is incorrectly stated to the insurer and a claim is made on the policy, in most instances the Average condition will apply.

For example:

Insured Value stated to be - £100,000

Actual Building Cost - £200,000

Underinsured Percentage - 50%

If, in the scenario above, there was a total loss claim the effect of the Average condition would be to reduce the sum insured by the amount of the under insurance so in this example the insurer would pay 50% of £100,000, meaning £50,000.

In this example, the committee would need to find the shortfall of £150,000 to rebuild, not a pleasant prospect!

To remove this risk, if you join us for a 3 year term and take advantage of our free valuation service, we will remove the Average clause. What we will need from you is a signed long term undertaking to renew your policy over the 3 year period. For policyholders who enter into the long term undertaking, we can provide you with a free buildings insurance valuation for the purpose of accurately identifying the correct sum to be insured, so that you receive the true value of your building in the event of any claim.

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What is a long term undertaking?

A Long Term Undertaking (LTU) is an optional contract between you and the insurer. The contract states that your policy will be held with the same insurer for the LTU period (usually 3 years). If you enter into an LTU with the insurer through us, we can offer you a 5% reduction on your premium per annum for the duration of the LTU. An additional benefit of the LTU is that the premium rate of your insurance will be frozen for the duration of the contract, so the only increase in premium you will see will be for index linking of your building and contents sums insured or to reflect changes you have notified to us. 

Entering in to this type of contract allows the committee to budget effectively and removes the requirement to source quotations each year when the insurance becomes due for renewal.

The contract is binding and should be thoroughly discussed by the committee; a full copy of the Long Term Undertaking terms is available upon request.

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WHAT’S THE DIFFERENCE BETWEEN EMPLOYERS' LIABILITY AND PERSONAL ACCIDENT?

Employers' Liability is a legal requirement and for a claim to be met under this section of cover legal liability must be established.

Personal Accident cover is a benefit not a legal requirement and as such no legal liability needs to be established to meet a claim.

At Insure Your Village Hall we understand that each hall is different and that’s why the Personal Accident cover is optional, if you chose to add the cover you can also choose the benefits that meet your needs.

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WHAT IS TRUSTEE INDEMNITY AND WHY DO I NEED IT?

Trustee Indemnity provides cover for claims made against the trustees. It provides cover for instances where the trustees may be held personally liable such as breach of trust, breach of duty, errors or omissions.  Please contact us to confirm the full extent of the coverage.

Trustee Indemnity protects the trustee from any personal claims against them should they be found personally liable and be required to account for their error if they are found legally liable.

Nobody becomes a trustee to make mistakes and end up personally out of pocket but unfortunately mistakes do happen, and that's why you should consider taking out Trustee Indemnity insurance.

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DOES MY POLICY COVER MY CAR PARK AND EXTERNAL AREAS?

If you have selected the Liability section of cover then you will have Public and Property Owners Liability insurance included within your policy. This cover extends to all of the areas that you are responsible for maintaining but please remember to include those areas when advising us of your building sums insured.

The committee have a duty to ensure the safety of visitors to the property and as such all areas should be maintained and adequately lit where appropriate.

For more information or any questions please contact one of the team who will be happy to provide you with the answers.

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DO I NEED A PUBLIC LIABILITY CERTIFICATE?

Unlike Employers' Liability, Public Liability is not a compulsory insurance and therefore does not require a certificate.

We appreciate that times are changing and more and more often you are being asked to provide evidence of the insurance cover you have in place. With this in mind, upon request, we will send you a ‘To Whom It May Concern’ letter that provides all the information you need which you can then pass on to interested parties if you so wish.

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ARE OUR SPECIAL EVENTS COVERED?

Our policy automatically covers the majority of events that you organise at no extra cost. The policy provides Public Liability cover in respect of the organisation and running of the special event. We also have the option to add cover if your event has to be cancelled or abandoned due to circumstances beyond your control, for example, unforeseen weather conditions.

So, if you are planning an event, contact us and we will be happy to discuss your requirements with you.

We can even send you relevant information to assist you in planning your event! 

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DO HIRERS OF THE HALL NEED THEIR OWN INSURANCE?

In a perfect world every hirer that used the hall would have their own insurance but we understand this is not practical or even financially possible for some groups. Our policy includes Public Liability cover for non-commercial third party hirers, so non-profit making organisations such as afternoon tea clubs, mother and toddler groups and birthday party hirers can all be covered under your policy.

Some terms do apply and these can be found in your policy wording or you can call a member of the team who will be happy to discuss them with you.

Commercial and business hirers are not covered under your policy and so you should seek confirmation from them that they have their own Public Liability insurance in place before allowing them to use the premises. 

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DO YOU CHARGE FEES FOR DUPLICATE DOCUMENTS?

Not now, not ever!

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What is IPT or Insurance Premium Tax?

This is a government tax added to all general insurance policies sold in the United Kingdom. Unlike VAT you cannot claim this tax back.

All of the quotations provided by Insure Your Village Hall are inclusive of Insurance Premium tax so the amount you see is the amount you pay.

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